nilam Casino & Sportsbook Data Care
This page describes what we collect when you use nilam and how we keep that data protected. We are committed to transparency about our data practices, and we comply with applicable privacy regulations in the jurisdictions where our service operates.
When you create an account on nilam, deposit funds via DANA, e-wallet, mobile banking, or another payment method, or engage with our sportsbook and live-dealer games, you share certain information with us. We handle that information securely and use it only to operate your account, prevent fraud, and improve your experience on our platform.
Our privacy commitments extend to every region where we are legally permitted to offer our service—from Jakarta to Surabaya to Bandung and beyond. If you have questions about how we manage your data, this document covers our full approach.
What we collect on nilam
We collect information you provide directly: your full name, email address, phone number, date of birth, and residential address. During account verification, we ask for a government-issued ID and proof of address—typically a utility bill or bank statement. If you fund your nilam account, we record your chosen payment method and transaction history.
We also collect data automatically when you visit or log in. This includes your device type, browser, IP address, and how you navigate through our sportsbook (football, badminton, MotoGP markets), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports sections (Mobile Legends, Free Fire, PUBG Mobile). We use cookies and similar tracking tools to remember your preferences and keep you logged in across sessions.
Payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment—may share transaction data with us to verify deposits and withdrawals. We do not store your full payment card details; that information remains encrypted with the payment provider.
How we use your data
We use your personal information to create and secure your nilam account, process deposits and withdrawals, and respond to your support requests. Our team may contact you via email or phone if we detect suspicious activity or need to verify a large transaction.
We also use anonymized and aggregated data to improve nilam's performance—for example, understanding which games are popular during Idul Fitri or Liga 1 seasons, or identifying technical issues that affect mobile users. This statistical analysis helps us enhance our platform without exposing individual player information.
We do not sell your personal data to third parties. We may share limited information with our payment processors and identity-verification partners only as necessary to complete your transaction or comply with legal obligations.
Your rights on nilam
You have the right to request a copy of the personal data we hold about you. You can also ask us to correct inaccurate information or delete your account and associated data, subject to legal retention requirements. If you wish to exercise these rights, contact our support team directly.
Our services are available only in jurisdictions where online gaming is permitted by local law. Users are responsible for verifying that their access and use of nilam comply with their own jurisdiction's regulations. We do not offer our services where doing so would violate applicable law.
Cookies and tracking
We use cookies to store your login session, remember your game preferences, and track how you interact with nilam's interface. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. If you disable cookies, some features on nilam may not function properly, and you may need to log in each time you visit.
We also use third-party analytics tools to understand how users navigate our platform. These tools collect non-personally-identifiable data such as page views and button clicks. This information helps us optimize our mobile app experience and improve the layout of our sportsbook and live-dealer sections.
Data security and retention
We encrypt all data transmitted to and from nilam using industry-standard SSL certificates. Your account credentials are hashed and stored securely. Our servers are hosted in secure data centres with physical and digital access controls. While we invest heavily in security, no system is completely immune to breach, and we encourage you to use a strong, unique password and enable two-factor authentication if available.
We retain your personal data only as long as necessary to operate your nilam account, comply with tax and anti-money-laundering laws, and resolve any disputes. If you close your account, we may keep anonymized records for up to seven years to meet regulatory obligations. If you request deletion, we will remove your data within 30 days, except where law requires longer retention.
Our privacy practices may change from time to time. We will notify you of material changes by posting an updated version of this policy and updating the "Last Updated" date. Your continued use of nilam after such changes constitutes your acceptance of the revised policy.
Contact nilam
If you have questions about our privacy practices on nilam, wish to access your data, or need to report a data breach, please reach out to our support team. We are committed to addressing your concerns promptly and maintaining your trust in our platform.